Privacy Policy

Last updated: October 30, 2025

Welcome to Ora by Roots . Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or make a purchase from us.

Please read this policy carefully. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information in the following ways:

a. Personal Information

When you make a purchase, subscribe, or contact us, we may collect:

• Name

• Email address

• Phone number

• Billing and shipping address

• Payment information (processed securely via third-party payment providers)

b. Non-Personal Information

We may also collect non-identifiable information such as:

• Browser type and version

• Device information

• IP address and geographic location

• Pages you visit and time spent on our website

2. How We Use Your Information

We use the collected information to:

• Process and manage your orders

• Communicate with you about products, promotions, or updates

• Improve our website, products, and services

• Detect and prevent fraud or unauthorized transactions

• Comply with legal obligations

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyze website traffic.
You can manage or disable cookies through your browser settings, but some features of the site may not function properly if cookies are disabled.

4. Sharing Your Information

We do not sell or rent your personal data.
We may share information only with:

• Service providers (e.g., payment processors, shipping partners, analytics services)

• Legal authorities, when required by law or to protect our rights

All third-party partners are required to handle your data securely and only for the intended purpose.

5. Data Security

We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse.
However, please note that no electronic transmission over the Internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

• Access, update, or delete your personal data

• Withdraw consent to data processing

• Request data portability

7. Retention of Data

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect information from children. If we become aware that data from a child has been collected, we will delete it immediately.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date. We encourage you to review this page periodically to stay informed about how we are protecting your data